PlayAmo Cookies Policy

At PlayAmo, we use cookies and similar tracking technologies to make your experience on playamo.com safer, faster, and more personalised. This Cookies Policy explains what cookies are, why we rely on them, and how you can manage your preferences when you visit PlayAmo Casino from your desktop, mobile browser, or our installable app. By continuing to use our website, you agree to the use of cookies as described below.

What Are Cookies?

Cookies are small text files that are stored on your device — computer, tablet, or smartphone — when you visit a website. We use them across playamo.com to recognise your browser, remember your settings, and understand how you interact with our platform. Cookies do not harm your device and do not contain viruses. They simply allow us to store certain information between your visits, such as your selected currency, language, or login status.

Why We Use Cookies at PlayAmo

We use cookies for several essential purposes, including:

  • We keep you securely logged in during your PlayAmo casino login session, so you don't need to re-enter your credentials repeatedly.
  • We remember your language and currency preferences, including our AU, CA, NZ, ZA, and IN localisations.
  • We analyse how visitors use our online casino to improve navigation, loading speed, and overall usability.
  • We track which games, bonuses, and promotions you engage with so we can tailor offers relevant to you.
  • We monitor for suspicious activity and help protect your account from fraud.
  • We measure the effectiveness of our marketing campaigns, including affiliate links and advertising partnerships.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly. They allow you to move around playamo.com and use core features such as accessing your secure account area, initiating deposits, or requesting withdrawals. Without these cookies, services you have asked for — like staying logged in to PlayAmo casino — cannot be provided.

Performance and Analytics Cookies

We use these cookies to collect anonymous statistics about how visitors use our online casino. This data helps us understand which pages are the most popular, how long players spend browsing our slots or live casino sections, and where we can improve. All information collected through these cookies is aggregated and does not personally identify you.

Functionality Cookies

Functionality cookies remember choices you make, such as your username, preferred language, or region, so that we can provide a more personalised experience each time you return to PlayAmo. These cookies also allow us to remember settings on our mobile casino platform and our installable app, if you have chosen to use it.

Targeting and Advertising Cookies

We, together with our advertising and affiliate partners, use targeting cookies to deliver advertisements that are more relevant to your interests. These cookies also help us measure the performance of our marketing campaigns, including how players find our PlayAmo Canada offering or respond to a PlayAmo bonus code promotion. They may track your visits across other websites to build a profile of your interests.

Third-Party Cookies

Some cookies on our website are placed by trusted third parties, such as payment processors, analytics providers, and marketing partners. These third parties may use cookies to:

  • We allow analytics providers to measure site traffic and player behaviour anonymously.
  • We partner with payment providers to process deposits and withdrawals securely.
  • We work with affiliate and marketing networks to track referrals and promotional campaigns.
  • We integrate live casino software providers, such as Evolution Gaming and Pragmatic Play Live, whose cookies may also be set when you access live dealer tables.

We do not control third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further information.

Cookies on Our Mobile Site and App

Whether you access PlayAmo through your desktop browser, our responsive mobile casino site, or our installable app, similar tracking technologies apply. Our PlayAmo casino app may use device identifiers and local storage in place of traditional browser cookies to remember your preferences, keep you logged in, and provide push notifications about bonuses and promotions, where you have consented to receive them.

Managing and Disabling Cookies

You have full control over whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that if you choose to disable cookies, certain features of playamo.com may not function correctly, and you may be unable to access secure areas such as your account dashboard or complete a deposit.

To manage cookies, you can:

  • We recommend adjusting your browser settings to block or delete cookies at any time.
  • We suggest using your browser's private or incognito mode to limit cookie storage.
  • We advise reviewing your mobile device settings to control app-based tracking permissions.
  • We provide a cookie consent banner on our website where you can manage your preferences directly.

Consent to Our Use of Cookies

When you first visit playamo.com, we display a cookie notice asking for your consent. By clicking "Accept" or by continuing to browse our online casino without changing your browser settings, you confirm that you agree to our use of cookies as outlined in this policy. If you do not agree, you may adjust your settings or choose not to use our services.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of PlayAmo after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or about this Cookies Policy in general, please reach out to our support team via live chat, available 24/7, or by email at [email protected]. We are also registered with EGIS as our Alternative Dispute Resolution provider, and any unresolved complaints can be directed to [email protected] under the oversight of the Tobique Gaming Commission.

PlayAmo is operated by Novatrix SRL, incorporated under the laws of Costa Rica, holding E-gaming licence No. 0000002 issued by the Tobique Gaming Commission. We are committed to transparency in how we collect and use data, and this Cookies Policy forms part of our broader commitment to protecting your privacy while you enjoy our online casino.